Mechanics Vault Frequently Asked Questions:
What is the best way to contact Mechanics Vault?
For immediate assistance, please contact us by any one of the following methods:
- Call us: 800-362-0748
- Email: sales@mechanicsvault.com
- Contact Form
What are your calling hours?
We offer extended calling hours 7 days a week from 9am to 9pm. We always answer calls unless we are speaking with another customer.
If we are speaking with another customer, we just ask that you leave a message with your name and phone number and we will call you back as soon as possible.
What Makes You Different?
Mechanics Vault is dedicated to providing exceptional customer service for all customers. What does exceptional customer service mean?
- We offer US based customer support.
- A real person answers all calls during our posted business hours unless we are on the phone with another customer.
- If we miss your call, we return all calls, text messages and emails from customers who request a call back.
- We offer extended calling hours: 9am to 9pm Monday through Sunday.
- We offer a price match guarantee. If you find a lower price we will match or beat that price.
Where Are You Located?
Our sales office is located in Springfield, Pennsylvania.
Where Do Your Products Ship?
Our products ship manufacturer direct from various factories in the United States. Check the product page or use our contact page to ask for the shipping locations of your order.